ChasNote

Nice use of location-based text advertising and in-cinema video to create an experiential ad for Volkswagen.

Celebrate July Third with this Newcastle spot from Droga5.

I love programmatic banner buying as much as the next guy, but some days I can’t help worrying about the future of online advertising.

Of course there’s the viewability crisis, where 54% of banners are delivered outside the viewable area of a browser, and therefore can never be seen by human eyes. Among ads delivered by ad networks, it’s even worse: 69% of them aren’t viewable. Then there are all those ads served intentionally (and fraudulently) to software bots trying to act like web-surfing consumers. Even among what’s left — viewable ads served to human beings — I would argue that plenty of money is wasted on over-aggressive re-targeting.

And then I came across this.

A friend submitted an anonymous tip to the ChasNote hot-line. It’s a link to this story at LA Times (headline above) introducing new allegations of drunk driving to the ongoing story of booze-fueled violence by a Los Angeles Dodgers fan against Bryan Snow, a fan of the rival San Francisco Giants. The submitter was pointing out an awkwardly placed ad for a brand of vodka, but he didn’t include a screenshot, only a link to the story.

By the time I followed the link to the LA Times, the vodka ad had been replaced by this one (above), for Tanqueray gin. It appears to the team here at ChasNote that some automated ad-targeting software — software developed by an ad-network that manages certain inventory for the LA Times — created a bidding war among alcoholic beverage brands for this drunk driver story. Oy vey. And, for extra credit, it placed an ad for Hertz Rental Car below the Tanqueray ad. Really unfortunate, eh?

But, wait, you say. It’s quite the opposite! It’s brilliant re-targeting!

I did, in fact, book a car with Hertz at its website the night before, so this is actually state-of-the-art targeting aimed at predisposed customers, right? It’s wasteful targeting, in my view. I literally bought the company’s services 12 hours prior, and if I book another Hertz car 12 hours later it’s because I had a good experience interacting with the product and personnel. An advertisement of any kind, at that point, would have nothing to do with it. Offering me a 30% discount when I’m likely (given my behavior in the most recent 12 hours) to pay at full retail is actually kind of stupid.

I’m also a fan of Tanqueray’s product, though I haven’t made that official in Facebook nor have I visited the brand’s site in the past year. Maybe someone’s been combing through my receipts from the grocery store?

Still. It’s awful, in the opinion of this longtime Hertz and Tanqueray customer, to see these brands running alongside a drunk-driving story. Not great to see them running alongside each other, either. I’ve got to believe we can do better.

(Photo: “Robots Watching Telly” from Nice Paper Toys.)

Mercedes-Benz recently accused Rocket Fuel, the giant ad network, of fraud, asserting 57% of the impressions the car-maker bought on the network’s websites were seen only by non-human software bots. From the FT:

Part of a recent Mercedes-Benz online advertising campaign was viewed more often by automated computer programmes than by human beings, according to documents seen by the Financial Times.

The ads were inadvertently placed on to fraudulent websites by Rocket Fuel, a Nasdaq-listed ad technology company that went public last September with a market capitalisation of nearly $1bn.

Rocket Fuel, in a blog post, refutes those numbers, claiming only 6% of the Mercedes-Benz impressions were fraudulent, and that they replaced them with ad impressions served to actual humans “before any bills were even sent.” In the same post, they tout their prowess in identifying and declining fraudulent inventory. “We reject approximately 40% of all ad space daily due to its failure to pass our own bot and brand-safety screens.” Good for you, Rocket Fuel, but bad for the rest of the industry. Forty-percent?? What’s 40% of $43 billion in digital ad spending?

Of course, the industry recently made a small leap forward. At least regarding the online ads that are aimed at humans — 54% of which, according to Comscore, are delivered to parts of the web that human eyes can’t see, below the fold or otherwise outside the browser’s viewport. The IAB has formalized a new viewability standard. No longer will publishers or ad networks (those that comply, anyway) charge for ad impressions delivered outside the visible, on-screen space on a consumer’s screen. From now on, half (or more) of the ad unit must have the opportunity to be seen, and must stay there for at least one second. If you’re starting from zero seconds and invisible, I guess, this is progress. Modest, incremental progress, but it’s a start.

Numbers like that — 40% is fraud, 54% can’t be seen by humans — can depress a person. But the ads that aren’t invisible or software scams, at least they’re super targeted and awesome, right? It’s downright scary how those online ad algorithms know absolutely everything about us, right? Sometime I’m not so sure.

Earlier this week I saw this tweet from Roman Mars, the prominent design and architecture journalist. The New York Times design columnist Allison Arieff calls him “the Ira Glass of design.” Meanwhile the marketing team at School of Visual Arts wants to send him back to school, and is spending marketing dollars to pursue its case.

It struck me that those emails and postcards would qualify as excellent, near-perfect targeting in the world of digital advertising. Last weekend I did two things online. One, I visited the website for a touristy Chinatown restaurant (Z and Y) to get their address, and, later that night, ate there with my in-laws. Two, I bought a Welsh Love Spoon as a present for my daughter. For the rest of the week Google served me ads for Z and Y Restaurant and promotions for Welsh Love Spoons.

Silly, right?

Do the ad-targeting algorithms think I’m due to go back to Z and Y so soon? And if I did go back to Z and Y a week later, shouldn’t the chefs and waiters ad Z and Y, not Google, get the credit for my return trip? And the Welsh Love Spoons. Is there something in my personal Big Data that says I’ve suddenly become an obsessive Welsh Love Spoon collector? I can attest to the fact that these ads connected with human eyes — for a full handful of seconds! — but I’m still tempted to call them a scam.

I had so much fun at Pop-Up Magazine on Thursday night.

The Kitchen Sisters introduced us to “bone records” from Soviet Russia. When vinyl was hard to come by, creative music fans figured out how to groove pirated American and European pop songs into recycled X-ray film. I especially like this one: Elvis Presley’s Heartbreak Hotel stamped over an image of someone’s actual heart and ribcage.

Jon Mooallem profiled the longest-burning incandescent lightbulb, at the fire station in Livermore, California. It celebrated its 100th birthday in 2001, and it’s still glowing 24/7. You can see it in action live on the Internet, but they don’t make webcams like they used to make lightbulbs — they’ve had to replace the webcam twice.

Driving from San Francisco to Providence, RI, in the summer of 1990, I listened to the audiobook for Moby Dick. It was unabridged, 21 cassette tapes of uninterrupted classic lit, and the longest audiobook offered by the bookstore I rented it from. I thought I was pretty badass until Aaron Loeb told the story of the guy in a Somali prison who “read” Anna Karenina, all 349,168 words of it, to his fellow prisoners in a Morse-code-like system of knocks on the wall of his cell. It took something like seven years for the novel to make its way down the line to the rest of the inmates.

I loved all 65 minutes of Sam Green’s live documentary, The Measure of All Things, especially when Bao Xishun, the world’s second tallest man, saved a choking dolphin and, in the process, found love.

Caroline Paul told an incredible story about her attempt, as a teenager, to break the distance record for crawling on all fours…. Oh, forget it. I’m not even going to talk about it; you kinda had to be there.

(Disclosure: In addition to being a Pop-Up Magazine fanboy, I work for its publisher, California Sunday. My role in Thursday night, though, was basically sitting around admiring the hard work of Pat Walters, Leo Jung, Lauren Smith, Derek Fagerstrom, Evan Ratliff, Doug McGray, and the enormously talented storytellers they brought to the stage. Special thanks to our wonderful sponsors, MailChimp and Lexus.)

Last night at Pop-Up Magazine I was chatting with two people, one from Clorox and one from a Clorox steel wool supplier, who gave me a quiz I failed: What does SOS stand for in SOS pads? Turns out it’s Save Our Saucepans. Whatever those letters stand for, there’s nothing that polishes your aluminum pans “like new and like magic” like SOS. At least if you believe (as I do) this 1938 ad from Ladies Home Journal.

From Annalee Newitz’s (excellent) theory on viral journalism and the valley of ambiguity. Newitz is the editor-in-chief of io9 and author of Scatter, Adapt and Remember: How Humans Will Survive A Mass Extinction.

TED videos, often seasoned with cheery platitudes, become viral for the same reason that grumpy cat pictures do. They don’t ask us to think critically — just to enjoy, or be amused and enlightened without the time-consuming labor of skepticism and doubt clouding our clicks. Why do we want to share these stories? Because in some sense they are not open to interpretation. You don’t have to worry whether your friends will wonder why you shared this — it’s obvious.

The same goes for viral journalism on the other side of my chart. These stories, like explainers, how-to guides, Mythbusters-style debunkery, and truth-telling investigative journalism, are in some ways the opposite of a stupid video or a LOLcat. They are about truth, rather than amusement. But in fact, they go viral for exactly the same reason LOLcats do. They are not open to interpretation.

I guess we can all publish more feel-guide self-help guides, or just pretend that our low tweet counts (ahem) are a sign that we have asked our readers to do some critical thinking — and, by extension, we’re brilliant.

The spirit of #tbt got me flipping through old print ads from the 1970s, and among them I noticed a few that feature an unexpected element of soothsay-ery.

For example, it’s like the copywriters at American Airlines in 1976 wrote a joke about the company’s commitment to customer service whose punchline would be delivered three decades later: “The less time passengers spend with me,” says the employee featured in the ad, “the better.”

In Apple’s case (in this ad from 1979), it’s as if they knew they’d roll out Apple TV one day and “turn any color TV into a dazzling array of color graphics.”

Is this new, or have Starbucks and Google been running these silly-question ads for a while? I just logged on to the free wifi at a Starbucks location in San Francisco, and it served up a quick word-association quiz. When I say salsa, do you say dancers or tacos? After I picked tacos, I was served a taco-oriented video ad (provided by Google) for my viewing pleasure.

I wonder how this format is working. I participated in Part I (I answered the quiz question), but skipped Part II (watching the video ad). Anyone have experience with this kind of campaign? Are people other than me tuning in to the ads?

In response to that Fozzie and Kermit video, and my comment that an admission of fakeness can increase one’s authenticity, Boing Boing’s David Pescovitz alerted me to Bourbon Chicken Grill’N Dip, which promotes its “Authentic Food Court Flavoring.” Yum.

His source: James Gilmore and Joe Pine, authors of The Experience Economy and Authenticity.